Service Philosophy

A: Service Philosophy-one mother and one wife: always take the customer as the right, self-defeating, sincere, whole-process, understanding wife and loving mother service;

B: Service Commitment---Two Commitments: A reply within a quarter of an hour; Arrive at the fault site within 24 hours and solve the problem at one time;

C: Service pursuit-Three Minds: choose peace of mind, use peace of mind, and communicate comfortable of mind;

D: Service goal---Four Stand-up: can stand up to see, stand up to use, stand up to test, stand up to evaluation;

E: Service experience-Five Experiences: respect, honesty, safety, professionalism, value-added;

F: Service mentality: do ourself well, make every effort to achieve others, and create a better future together;

G: Service standard: customer trust is the only standard of service; the enterprise's service standard is upgraded to Five-One at the year of brand upgrading, there will be a reply within one-quarter of an hour, one plan within one hour, arriving at the customer site within one day, solving problems within a week, one-time Solve problems without repetition;

Talent Concept

Outstanding talents, cultivate talents, and develop together with the enterprise;

Innovative Ideas

One step faster to others will be the first one of whole journey;

Work Philosophy

A: Working principles: safety, quality, delivery time, cost;

B: Work standards: doing well the first time is more important than anything else;

C: Purpose of work: happiness in family life, pride in career success, satisfaction in achieving others;

Management Strategy

Customer-oriented, survival by quality, development by innovation, and advantage by management;

Management Goals

Improve quality, improve delivery, improve efficiency, and reduce costs;

Management Guidance

Customer-based management is effective management;

Management Process

Eight steps of management: standardized systems, definitive processes, definitive results, definitive methods, process supervision, immediate incentives, improved replication, and gradual advancement;

Management Structure

The four principles and three transformations: Kanbanization, templateization, and diagramming; there are processes for doing things, standards for execution, data for reporting, and records for work;

Focus on the development and manufacture of high-quality cylinders, and be an expert in cylinders

Focus on hydraulic and electric system integration solutions and be a system solution expert;
Focus on R&D and manufacturing of complete sets of hydraulic equipment;
Professionally provide EPC engineering general contracting services in the hydraulic field;
Adhere to professionalism, focus, and experts, and become a enterprise trusted by customers.

Caring for Employees

Contribute to the lives of employees with a warm mind;

Achiveing Customer

Contribute to customer needs with a sincere mind;

Benefitng Society

To make contributions to social development with a broad mind

Advocate rule culture, respect culture, fault-tolerant culture, service culture, collaborative culture

Respect Culture

Respect employees, respect everyone around you, and make people around you feel comfortable;

Tolerant Culture

It is allowed to make mistakes, and the mistakes made in the process of innovation should be encouraged and tolerated;；

Service Culture

For what you think, for your pleasure, to help and achieve others to obtain inner satisfication;

Collaborative Culture

Work together to solve problems, achieve goals, and generate the effect of 1 + 1> 2;

Rule Culture

Revere the rules, obey the rules, and uphold the rules;